Essential to the success of every business is the ability to lead and manage it's employees. Training Marbles, Inc. has developed the courses that cover the critical skills needed for supervision. Our training courses have been developed from the frontline with and by supervisors. The following courses are developed specifically to enable and empower your supervisory staff to lead your organization.
1. Documentation Accountability – Developed as a hands-on learning process to ease the “burden” of documentation, hold employees accountable to performance, and confront performance issues.
2. Time Management Workshop – The participants will be able to identify both their strengths and weaknesses in terms of time management and how to best utilize their time to meet deadlines and goals.
3. Delegation Workshop – To help the participants to better identify their delegation skills and to be able to delegate effectively to get the desired results.
4. Confrontation Training – Participants will learn the art of constructive confrontation and ease their concerns about engaging and dealing with performance issues.
5. Performance Reviews – This course is designed to give supervisors the proper tools that allow them to monitor performance and write reviews that reflect the full twelve months.
6. Handling Difficult People – The participants will learn how to keep a conversation productive by determining what path their communication is taking and whether it is productive or not. It will also help them to predict what type of response they will receive when they ask a question or make a statement.
7. Effective Communication Workshop – The participant will look at the communication model to better understand both the sender and receiver’s responsibilities in the communication flow. Next, they will address the importance of giving effective, constructive, and positive feedback, resulting in open communication lines.